This Privacy Policy explains what personal information a45 collects from players in the Philippines, how that information is used, and what rights you have over your own data. Reading this page helps you make informed decisions about your account and your privacy.
a45 only collects the information that is genuinely needed to run your account, process transactions, and keep the platform secure for all players in the Philippines.
When you create an account on a45, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify that you meet the minimum age requirement of 21 years old as mandated for online gaming in the Philippines. Your date of birth and identity details may also be used during Know Your Customer (KYC) checks before withdrawals are processed. We do not collect more personal details than are necessary for these purposes. All registration data is stored securely and is never shared with unrelated third parties.
To process deposits and withdrawals, a45 collects payment-related information such as your preferred payment method, transaction reference numbers, and the amounts involved in each transaction. We do not store full card numbers or sensitive banking credentials directly on our servers; these are handled by our regulated payment partners using industry-standard encryption. Transaction records are retained for the period required by Philippine financial regulations and are used to resolve disputes, detect fraud, and comply with anti-money laundering obligations. You can review your own transaction history at any time through your account dashboard. If you have questions about a specific transaction, the FAQ page provides guidance on how to raise a query.
When you access a45 through a browser or the mobile app, we automatically collect certain technical data including your IP address, device type, operating system, browser version, and session timestamps. This information helps us detect suspicious login attempts, prevent unauthorised access, and improve the overall performance of the platform for players across the Philippines. We also record which games you play and how long each session lasts, primarily to support responsible gaming monitoring and to personalise your experience where applicable. This usage data is analysed in aggregate and is not used to build individual advertising profiles. You can find more details about how session data is used in the FAQ.
The personal data collected by a45 is used exclusively to operate and improve the platform for players in the Philippines. Specifically, your information is used to verify your identity, process financial transactions, provide customer support, send account-related notifications, and monitor for responsible gaming concerns. We may also use aggregated, anonymised data to analyse platform performance and improve the gaming experience across Slot Game, Live Casino, Fish Game, and the mobile app. a45 does not use your personal data for unsolicited marketing without your explicit consent, and you may opt out of any optional communications at any time through your account settings. Any automated decision-making that affects your account — such as fraud detection flags — can be reviewed by our support team upon request.
a45 does not sell, rent, or trade your personal information to third parties for commercial purposes. However, there are limited circumstances in which your data may be shared with trusted partners or authorities. These include: sharing with licensed payment processors to complete your transactions; sharing with identity verification providers during KYC checks; and disclosing information to Philippine regulatory bodies or law enforcement agencies when required by law. All third-party partners who handle player data on our behalf are contractually required to maintain the same level of data protection that a45 applies internally. We will always inform you of any material changes to how your data is shared, to the extent permitted by law.
a45 uses industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All data transmitted between your device and our servers is encrypted using secure protocols, and access to player records within our systems is restricted to authorised personnel only. We conduct regular security reviews and apply updates promptly to address any identified vulnerabilities. In the unlikely event of a data breach that affects your personal information, a45 will notify affected players and the relevant Philippine authorities in accordance with the Data Privacy Act of 2012. Players are also encouraged to use strong, unique passwords and to enable any available account security features to further protect their own accounts.
Under the Philippine Data Privacy Act of 2012, you have the right to access the personal data that a45 holds about you, to request corrections if any information is inaccurate, and to request deletion of your data subject to our legal retention obligations. You also have the right to object to certain types of data processing and to withdraw consent for optional data uses at any time. To exercise any of these rights, you may contact our support team through the details provided on the FAQ page, and we will respond within the timeframe required by applicable law. a45 is committed to handling all data rights requests fairly, transparently, and without undue delay. We will never penalise you for exercising your legal rights over your own personal information.
a45 retains your personal data for as long as your account remains active and for a further period as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering regulations. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will confirm the expected retention period for your specific data at that time. Data that is no longer needed for any legal or operational purpose is disposed of promptly and securely.
a45 uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. Optional analytics cookies help us understand which features are most useful so we can continue improving the experience for players across the Philippines. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use third-party advertising cookies or tracking pixels that share your behaviour with external ad networks.
a45 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When significant changes are made, we will notify registered players through the platform or via the contact details associated with their account before the changes take effect. The date of the most recent update will always be displayed at the top of this page so you can easily check whether the policy has changed since your last visit. Continued use of a45 after an updated policy has been published constitutes your acceptance of the revised terms. If you have any questions about this policy or how your data is handled, please visit the FAQ page for further guidance.
We built a45 to be a safe, transparent, and enjoyable platform for players across the Philippines. If you are ready to get started, registration is free and takes just a few minutes. If you still have questions about how your data is handled, the FAQ has clear answers written in plain Philippine English.